If you’re one of the unlucky few who are experiencing trouble with HBO Max not working on your Samsung Smart TV, this guide is for you.
In this article, we’ll outline the steps you need to take to get HBO Max working again on your TV, and hopefully put an end to the troubles.
We’ll also provide a list of tips and tricks that may help you troubleshoot other problems that you’re experiencing.
So if you’re struggling to watch your favorite shows, read on for tips on how to get HBO Max working on your Samsung TV.
1. How To Fix HBO Max Not Working On Samsung Smart TV
There might be a number of reasons why the HBO Max app on your Samsung Smart TV isn’t working. We’ve gone over some of the most frequent fixes you can try.
Force Close HBO Max App
Some apps on Samsung SmartTV, like those in Android apps, have a tendency to cause system issues. Furthermore, HBO Max’s not working on Samsung TVs is simply one of the issues for which you should force-quit the app with extreme caution.
Just keep the steps below in mind while using the app so the issue of faulty operation can be fixed.
If the HBO Max App is not working or responding, press and hold the Back button on your Samsung TV remote until you get to the homepage. This will reset the HBO Max App right away.
Clear Cache of HBO Max App
If HBO Max is not working on your Samsung Smart TV, clearing the app’s cache memory is one of the most commonly advised and successful fixes.
Clearing the cache of a certain app removes the program’s temporary cache files from the TV, which may be creating issues.
- Press the Home button on the Samsung TV remote.
- Go to Settings and choose Apps.
- Select Open Apps.
- Find the HBO Max app.
- Select it and Clear Cache.
Reinstall The HBO Max App
If the HBO Max app still does not load or crashes on your Samsung Smart TV, try uninstalling it.
It is possible that the app was not correctly installed on your TV the first time. Make a note of your HBO Max login details because this method will wipe all data.
- Press the Home button on your TV remote.
- Go to the HBO Max app.
- Take your remote cursor to the HBO Max app.
- Press the Down button on your TV remote and select Remove.
- Restart the TV and install the HBO Max App again.
Soft Reset Samsung Smart TV
It’s quite easy to soft reset your Samsung Smart TV. This will end the app freezing problem and close all the unused apps that are using up all your TV’s resources.
Your TV’s power cord should be unplugged from the outlet. After about 30 seconds, plug it back in.
Update Samsung Smart TV
You might also be using an outdated system version if the HBO Max app on your Samsung TV isn’t working. But if you just update your Samsung TV to the most latest versions, you can fix it in a few minutes.
- Open the Settings app on your Samsung TV.
- Go to the Support tab.
- Select Software Update.
- Download and Install any available software updates.
2. Fix HBO Max Won’t Open On Samsung TV
Many people have complained that the HBO Max app does not launch on their Samsung Smart TV, and you may be having the same problem. If so, follow the steps mentioned below to resolve the problem. If the HBO Max does not work on our Samsung TV, try clearing its cache memory.
- Press the Home button on your Remote.
- Go to Settings >> Apps >> System Apps.
- Select the HBO Max app.
- Choose Clear Cache and press OK.
After clearing the cache, try launching the HBO Max app again.
3. Fix HBO Max Won’t Show Up On Samsung Smart TV
Only Samsung Smart TVs produced after 2016 are currently compatible with HBO Max. The HBO Max app won’t work on a Samsung TV that was introduced in 2016 or earlier.
There is a solution you may try, though, if HBO Max does not show up on your older Samsung TV.
You can watch your favorite HBO Max shows by connecting to a third-party streaming device such as Roku, Android TV, or an Amazon Fire Stick.
4. Fix Samsung TV HBO Max Blue or Black Screen Issue
The blue or black screen problem on Samsung TVs is not limited to HBO Max; it also affects other apps. Many people have reported the same problem with other applications like Amazon Prime, Netflix, Hulu, etc. in open forums.
If you are having the same problem, the Samsung Smart Hub itself and not the app are to blame. However, you must reset the Smart Hub on your TV in order to solve it. Simply follow the instructions given below:
- Press the Home button on your remote.
- Go to Settings >> Support.
- Select Self Diagnosis >> Reset Smart Hub.
Make sure you remember the login credentials, before resetting the Smart Hub. You may need to re-enter the credentials and log in again.
5. Fix Samsung TV HBO Max Buffering Timeout Issue
There are two potential reasons why HBO Max on your Samsung Smart TV keeps buffering. To create a smooth user interface, the app first needs some time to load all of the content at once.
But occasionally, it freezes at the loading screen and gives a timeout error. The second issue is a slow internet connection.
Close the app and turn off your TV for around 30 seconds before turning it back on; this will soft reboot the system and allow the app to load all of the resources needed to display the content.
If this does not work, check your internet connection and disconnect and reconnect your WiFi or LAN wire from your TV.
Conclusion: HBO Max Not Working On Samsung TV
And that’s it! We hope we’ve been able to provide all the information you need about fixing HBO Max not working on your Samsung Smart TV.
In case, however, we haven’t – and if your troubleshooting doesn’t turn up any results – then don’t hesitate to contact Samsung support. They’re highly-trained and will be glad to help fix the issue in no time.